Picture this internal monologue in the mind of a prospective customer… Argh, time to renew my home insurance again. What was the TV ad I saw with the special deal if I switch to them? The one with the singing pig… Bah, I’ll Google it…’l-o-w c-o-s-t h-o-m-e i-n-s-u-r-a-n-c-e’… Hmmm, was it this one? [click]…that rings a bell…not sure though… What about this one? [click]… No, don’t think so but it has kind of got the same deal…can’t be bothered to keep searching, I’ll give it a go… What you were just privy to there, was the thought process of your potential customer as they walked out the [digital] door. The galling thing was that it was your website they were looking at first. They looked but didn’t stop because they weren’t sure it was the one they were looking for. There was no reference to the deal, and no pig in sight. This happens every day, across all industries and products, no matter whether its ads on TV, print, radio, or outdoor media. Why? What’s missing?
Continue reading...Thursday, July 23, 2009
Updated 12:52 pm 23/07/09: Apparently the mysterious link is a ‘Adwords Local PlusBox‘. Yeah, I’d never heard to them either. Well apparently they were launched in December 2007, but as none of the search team had seen them before, I’m guess they’re a little under utilised. Reading the blurb on them, they only appear for [...]
Continue reading...Monday, March 2, 2009
When you’re a search agency pitching to potential clients, how many times do you wonder: What is it that they really want? What are they thinking right now? Are we doing okay? Was this tie/shirt combo a good idea? The last question is anyone’s guess (spots over stripes, really??) and whilst you can never truly [...]
Continue reading...Friday, February 13, 2009
Competition for a job is usually fierce at the best of times, but in our current economic climate it’s become considerably more challenging. With the announcement this week that unemployment in the UK has hit a 12 year high of nearly 2 million, the job market is flooded with people chasing a smaller pool of [...]
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Thursday, February 10, 2011
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