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How to growth hack your business and achieve sustainable results

The first rule of Growth Hacking? Don’t talk about growth hacking.

That was my paraphrased tweet quoting one of the speakers at the Growth Hacking Conference in London recently. It seems I’m not the only one who isn’t a fan of the name but feels the principles behind it are sound, if a little misunderstood.

Many people (maybe just us Brits?) roll their eyes when they hear the phrase ‘growth hacking’, thinking it’s a cheesy term applied to the processes of inflating numbers exceptionally quickly with a goal of reaching a ridiculous valuation figure that gets Mark Zuckerberg jingling his pocket change.

So it was refreshing to hear so many of the speakers at the conference talking about sustainable growth – yes, build a product that scales, but also one that provides value to its audience, not just for 3 days, 3 weeks weeks or 3 months, but on an ongoing basis. A product that would be missed if it were no longer there.

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Posted in Business Performance, Conversion Testing, Customer Experience, Innovation, Product Development, Search Engine Marketing

Our Future Technology: It’s Child’s Play

Me: what did you do at school today?

Son: Learned about the world using Google Earth.

I really hadn’t expected that answer.
If you think about that for a moment it’s quite staggering. My son is 5 years old and in his first year of school. When I was 5 I can’t imagine I even knew what an atlas was and maybe I didn’t know the world existed outside my town, let alone my country.

So after dinner we took a trip up and around the top of Mount Everest.
We also visited Ayers Rock in Australia, the Great Wall of China, the Eiffel Tower in Paris and my personal favourite, we zoomed in to the 50 yard line of Soldier Field, home to the NFL’s Chicago Bears.

Ain’t technology awesome.

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Posted in Innovation

Who needs talent when you have technology?

Is technology reducing the need to learn new skills? Do you think it undermines talent?

Recently I downloaded Instagram. Yeah, a bit late to that party, I know. It quickly became one of my favourite apps. If you haven’t seen it, it’s a simple app that enables you to take a photo on your iPhone and apply filters to produce images like the one above.

Not too long ago this kind of manipulation of images used to be limited to a talented, minority group of people who had worked to attain technical and creative skills, usually photographers and designers.

Today, I bypassed any study and produced the same results by clicking a button.

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Posted in Innovation

Sell your competitors’ products

If you’re a customer of the shopping behemoth, you can’t have failed to have noticed that Amazon let competitors use their website to sell their products. Known as Marketplace, like many others you’ve probably thought it’s a little odd. A bit counter-intuitive, isn’t it?

I’m just guessing, but I suspect you don’t let your competitors do the same?

Why not?

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Posted in Business Performance, Customer Experience, Innovation

Mobile statistics: Building a case for your mobile site & app

In my recent ‘60 second mobile review’ post, I explained a very simple health check for your business to determine whether you should be building a Mobile offering. Even though you may feel your company or industry is not ready, your Analytics may prove otherwise. A quick check will illustrate just how popular your website already is with mobile users.

If you’ve tried accessing your website on a mobile phone, you may have already realised that those visitors might not exactly be getting a premium customer experience. You may already be deliberating which is better for your business – a mobile site or smart phone apps.

However, to get your mobile site or app built you’re going to need to present a business case. You can pull together your supporting evidence – including existing mobile statistics – from both internal and external sources.

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Posted in Innovation, Mobile

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