Archive | March, 2010

7 Top Tips for increasing revenue via the web

22 March 2010

View Comments

Kevin Costner lied to us. ‘Build it and they will come’ It may have worked for disgraced baseball playing ghosts in the Iowa corn fields, but that doesn’t mean it will work for your website. The internet has long promised to be a Mecca for entrepreneurial types to make their fortune, but it’s never been a simple matter of laying out your website (or baseball diamond) and waiting for the customers (or ghosts) to appear. It takes a lot of work and some smart, joined up thinking.

Continue reading...

MOBILE: iPhone or Android – which is more App for your business?

15 March 2010

View Comments

MOBILE: iPhone or Android – which is more App for your business?

"Have you seen our iPhone App? Do you have one? No? Really?" Been asked that recently? I wouldn’t be surprised if you had, mobile seems to be on the lips of everyone. If you haven’t got an iPhone app, some would have you believe it’s a minor miracle you’re still doing business. So, should you be rushing out to find a mobile developer? Yes, no, maybe, well, it depends.

Continue reading...

Great Customer Experience – Every Little Helps

10 March 2010

View Comments

Great Customer Experience – Every Little Helps

It’s well established that a great experience can make all the difference in keeping a customer beyond their initial purchase. The best customer experience is when you can make their interaction with you so pain-free and simple that it becomes a no-brainer to return for more. Healthy stock levels, useful product info, error-free payment processes, and prompt delivery – they’re all hygiene factors if your business is to provide a good customer experience. However, for a great customer experience, you need more. You need to think smarter.

Continue reading...
Get Adobe Flash playerPlugin by wpburn.com wordpress themes